- Each student has the right to file any complaint if they are dissatisfied with the quality of service provided by the college, whether the complaint is related to academic or non-academic matters. Once a complaint is filed, it will be assessed for its validity, and malicious or anonymous complaints will not be considered.
- The college aims to provide its services at the highest level, and therefore encourages students to submit any complaints so that it can work to resolve them and minimize any negative impact on students' lives in the college.
- The procedures for student complaints include feedback from students about the services provided by the college. Thus, this process is considered an important source for improving the services offered to students. Faculty members are invited to cooperate with students, review their complaints, and respond to any outcomes resulting from investigations into these complaints.
Faculty of
Pharmacy
Suez Canal University